RTC Forums

Subscription => Support => Topic started by: ISIGest on February 07, 2017, 11:08:46 AM



Title: Bad update 7.77
Post by: ISIGest on February 07, 2017, 11:08:46 AM
Hi Danijel, after the upgrade to v7.77 I've my application that doesn't work!!!
It lock and does not call any request. Can you help me please. I've all m y customers locked. :(


Title: Re: Bad update 7.77
Post by: D.Tkalcec (RTC) on February 07, 2017, 11:36:05 AM
1. What was the last version you have used without problems?

2. Did you make any changes to your code, other than update RTC SDK?

Best Regards,
Danijel Tkalcec


Title: Re: Bad update 7.77
Post by: ISIGest on February 07, 2017, 11:38:42 AM
1. I  dont' remember, I think that the v7.69 is the last worked version.
2. No


Title: Re: Bad update 7.77
Post by: D.Tkalcec (RTC) on February 07, 2017, 11:40:30 AM
Then revert back to v7.69 and let me know if everything works again. If it works with v7.69 but NOT with the latest v7.77 update, then I will need more details about the problem which is happening now with v7.77, so I can try to figure out what got broken.

Best Regards,
Danijel Tkalcec


Title: Re: Bad update 7.77
Post by: ISIGest on February 07, 2017, 11:45:46 AM
Ok with 769 work fine.
Now I try with v7.75...


Title: Re: Bad update 7.77
Post by: ISIGest on February 07, 2017, 11:49:20 AM
With v7.75 does not work.


Title: Re: Bad update 7.77
Post by: D.Tkalcec (RTC) on February 07, 2017, 11:49:36 AM
Can you please try 7.74? Thanks.


Title: Re: Bad update 7.77
Post by: ISIGest on February 07, 2017, 11:52:20 AM
With 7.74 does not work.


Title: Re: Bad update 7.77
Post by: ISIGest on February 07, 2017, 11:53:11 AM
The v7.69 is the last good version.


Title: Re: Bad update 7.77
Post by: D.Tkalcec (RTC) on February 07, 2017, 11:54:51 AM
Which components are you using and how exactly does your App behave differently with the 7.74 update?


Title: Re: Bad update 7.77
Post by: ISIGest on February 07, 2017, 12:06:24 PM
I use all components, also GateWay in same app with same HttpServer, but I've tested disabling the GateWay but nothing work


Title: Re: Bad update 7.77
Post by: D.Tkalcec (RTC) on February 07, 2017, 07:36:42 PM
In the RTC SDK v7.71 update, "TRtcClientModule" component was extended with a new "OnPreparing" event for centralized remote call monitoring, but the way it was implemented introduced a change in components behavior, which resulted in breaking backwards compatibility with your Application (which is using the TRtcClientModule component).

I've released a new RTC SDK update now (v7.78 - 2017.Q1), which makes the component backwards compatible again by using a slightly different approach to implement the new "OnPreparing" event.

PS. Thank you for reporting this issue and for your assistance in finding the source of the problem.

Best Regards,
Danijel Tkalcec